POLICIES

RETURN POLICY:

We’re happy to offer a refund or an exchanges for any items that are not completely satisfactory excluding shipping costs. Exchanges and returns are accepted within 14 days of the date of receipt. Items must be in perfect sellable condition and in their original packaging. NO RETURN ON SALE ITEMS OR DISCONTINUED ITEMS.

Please email: [email protected] and ship your return item to

Paper Party 

1807 E 22nd ST

AUSTIN, TX 78722

SHIPPING POLICY:

All Paper Party orders are shipped Priority Mail via USPS within 1-5 days of recieving the order, and will email you with the tracking number at the time of shipment.

If you would like to upgrade to Express mail or to add shipping insurance or signature requirment, please email me at [email protected].

Please check and re-check your mailing address before placing the order. We will only be responsible for shipping and handling charges on items that were sent incorrectly. We are not responsible for the loss of orders due to an incorrect address provided during checkout.